patterns, flagging customers who might be at risk. For example, a customer who previously called frequently for product information but now only
Secondly, sentiment analysis from voice interactions. Beyond just call volume or duration, the content and sentiment of phone interactions offer ...
Search found 2 matches
- Wed Jun 18, 2025 3:36 am
- Forum: Korea Database
- Topic: calls about billing issues might be a churn candidate.
- Replies: 0
- Views: 8
- Tue Jun 17, 2025 10:45 am
- Forum: Korea Database
- Topic: the funnel, whether it's a demo, a tailored proposal, or a direct sale.
- Replies: 0
- Views: 5
the funnel, whether it's a demo, a tailored proposal, or a direct sale.
Firstly, instant qualification and personalized engagement. For inbound leads (e.g., website forms, demo requests), a prompt phone call is an unmatched way to quickly qualify prospects. Live conversations allow sales teams to instantly assess needs, address immediate questions, and gauge interest ...