Compliance & Trust: Is the provider officially recognized by Meta/WhatsApp? Does it emphasize explicit opt-in?
Features: Does it offer the automation, CRM integration, analytics, and messaging capabilities (templates, interactive messages) you need?
Scalability: Can it grow with your business needs?
Pricing: Understand all costs (monthly fees, per-conversation charges, setup fees).
Support: Does the provider offer good customer support, especially relevant for the Bangladeshi market?
Local Context: Does the provider whatsapp number list understand local market needs and payment methods (e.g., bKash integration for payments)? While many international BSPs are available, look for local partners or integrators if local support and currency are priorities.
The fundamental requirement for advanced automation.
No-Code Chatbot Builder: Create automated conversation flows for FAQs, lead qualification, order tracking, and more, without needing coding knowledge.
Shared Team Inbox: Allows multiple agents to manage customer conversations from a single dashboard, with features like agent assignment, chat routing, and internal notes.
Contact Management & Segmentation: Import and organize your WhatsApp contact lists, apply tags, and create dynamic segments based on customer data (e.g., purchase history, conversation history, expressed interests).